Privacy Policy

Last Updated: January 2025

Advanced Wound Care & Solutions ("we," "us," or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our wound care services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, telephone number, email address, date of birth, and Social Security number (when required for billing purposes).
• Health Information: Medical history, current health conditions, medications, wound assessment data, treatment records, and other information necessary to provide wound care services.
• Insurance Information: Medicare beneficiary number, insurance policy numbers, and related billing information.
• Website Usage Data: IP address, browser type, pages visited, and other technical information collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Provide, coordinate, and manage your wound care treatment
• Communicate with you about appointments and care instructions
• Process insurance claims and billing
• Coordinate care with your other healthcare providers
• Comply with legal and regulatory requirements
• Improve our services and patient experience
• Respond to your inquiries and requests

HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. We maintain appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your protected health information (PHI).

You have certain rights regarding your health information under HIPAA, including the right to access your records, request amendments, receive an accounting of disclosures, and request restrictions on certain uses and disclosures. Please contact our Privacy Officer for more information about exercising these rights.

Disclosure of Your Information

We may disclose your information in the following circumstances:

• To other healthcare providers involved in your care
• To your health insurance plan for payment purposes
• To comply with legal requirements, court orders, or government requests
• To protect the rights, property, or safety of our patients, staff, or others
• With your written authorization for other purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information (subject to legal retention requirements)
• The right to opt-out of certain communications

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Advanced Wound Care & Solutions
Phone: (833) 316-3030
Email: awcsmedicalgroup@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.